BugHerd Review: The Best Visual Feedback Tool for Website Bug Tracking

BugHerd

BugHerd is a tool that helps users do visual bug tracking and leave feedback. You can use it for a website, web app, and native application. Since the tool supports multi-bug monitoring altogether, it saves time.  Let us explore BugHerd’s features and see what makes it better than its competitors.   BugHerd Overview BugHerd is an Australia-based start-up founded by Alan Downie and Matt Milosavljevic in 2011. This visual feedback and bug-tracking solution enables developers, designers, and the QA team to identify and resolve website issues. BugHerd simplifies bug identification by letting individuals pin feedback straight onto the live website. It means you can point, click, and write comments on the live elements of a website.  In addition to assisting users with bug identification, BugHerd offers valuable insights into operating systems, screen resolution, and more.   Features of BugHerd BugHerd aims to overcome the challenges of traditional bug-tracking systems.  Primary features you may notice in this tool include: BugHerd allows you to click on any website element and leave suggestions. You can pin your feedback, and the accountable team will take the needed action. BugHerd features a visual task board that organizes all the bugs and feedback in a structured way. Tasks are categorized by status: To Do, Done, and Backlog. Team members can refer to this board to track progress, assign jobs, and manage workflow. The tool supports browser extension and an embedded widget. You can catch feedback and bugs without using external software. BugHerd complies with Chrome, Firefox, and other primary browsers. BugHerd’s bug report comprises complete metadata. It includes information on browser type, screen resolution, URL, and more. Developers use this data to resolve bugs quickly without requiring extra input from users.  BugHerd supports centralized feedback management. You get all the feedback in one place. It helps you assign tasks quickly to dedicated team members. BugHerd also allows you to invite numerous clients to give feedback.  BugHerd integrates with almost all project management tools. You can incorporate Trello, Jira, Slack, Asana, and GitHub with BugHerd. The platform enables users to record video feedback and take screenshots. This feature helps you explain complex issues that cannot be described with text alone. BugHerd features a mobile-friendly interface. Users can also track bugs and provide feedback on mobile-responsive websites.   Who can use BugHerd? BugHerd is a versatile tool that caters to a diverse range of professionals. If you hold any of the following roles, BugHerd can be a great help. Web Developers: Developers can use BugHerd to track bugs in their projects. UX/UI Designers: Website designers can also use BugHerd to receive feedback on interface elements. Project Managers: BugHerd assists managers in managing tasks and supervising the progress of web development projects.  QA Team: BugHerd makes bug reporting easy for a QA team. The team can track the process of quality assurance efficiently. Marketing Team: A marketing team can also use BugHerd to ensure brand consistency and review website content. Client: The BugHerd tool is equally beneficial for clients. They can give feedback without requiring technical skills. They can click and comment on a live website.   Steps to Use BugHerd Tool Create a BugHerd account. You may also log in using your Microsoft or Google account. After signing up, you can access the BugHerd dashboard. You can download and install the BugHerd extension for Firefox, Chrome, and other browsers. Create a new project and add the website URL you want to track. You can invite your entire team and client to collaborate on the project. Activate BugHerd and pin comments straight onto elements that require changes. Check feedback in the BugHerd task board and assign issues to team members.  The team will address reported bugs and update their status. It ensures that all bugs are fixed before closing the tasks. You can check if all issues have been resolved before finalizing the project.   Conclusion Whether you are a software tester or developer, BugHerd can be your best companion for tracking and fixing bugs.  The tool has numerous features that make bug fixing exceptionally straightforward.  Its visual and collaborative design outshines traditional bug trackers. While BugHerd is a paid tool, you can take its free trial to experience its benefits.  

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